Phone Connect
Phone Connect is a simple landline replacement service for residential or small business customers.
A focus on the future
In January 2027 the UK’s existing analogue telecoms network (Public Switched Telephone Network PSTN) is being switched off permanently. Phone Connect is designed to replace the 20th century legacy lines with 21st century VoIP networks to deliver low-cost telephony over the internet.
High-quality, affordable solutions
Phone Connect is a cloud telephone system powered by the Cross Connect platform. This means, our Channel Partners can manage all their customers very simply, from one central location. And of course, Phone Connect benefits from the same exceptional resilience, advanced security and fail-safe geo-redundancy as Cross Connect customers.
Landline replacement for residential or small business customers
Phone Connect VoIP configuration is simple to implement. We can even provide customers with an ATA (Analogue Telephone Adaptor) linking their router and handset to enable them to continue using their existing handsets.
Phone Connect also offers:
Mobile phone app for iOS and Android to avoid missed calls on the move.
Intuitive end-user portal.
Answering rules.
Voicemails accessible from any device, anywhere.
An exceptional level of care and support
We built our business on the highest level of customer care and continue to put our partners first to allow them to thrive. Together, our unified communications, connectivity and infrastructure solutions empower Channel Partners to grow sustainable, profitable businesses.
Support Team
Our fully in-house team will support you on the phone and on the ground to help you maximise your service offering and bottom line. We're an extension of your team.
Our knowledgebase
The Cross Connect branded end-user knowledgebase will simplify training and support for your customers. And our Partner knowledgebase provides your internal support team with the ability to train staff, as well as offering guides to support them in configuration and troubleshooting.
Arrange yourfree demoand see the Cross Connect difference
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