Microsoft Teams Integration
Remote and hybrid working has become embedded in our working lives, post-pandemic and Microsoft Teams is the teamwork hub of choice for nearly 3 million users. Team Connect makes use of Cross Connect PBX and SIP Trunk infrastructure to deliver automation tools that can rapidly integrate communications within the Microsoft Teams platform.
A Modern way to work
Seamless Microsoft Teams Integration
Teams Connect enables calling (and more) directly from within Microsoft Teams. It seamlessly integrates Cross Connect and Microsoft Teams with no need for PowerShell scripting or additional Direct Routing required.
How does Microsoft Teams Integration work?
A Teams Connect configuration combines several elements:
- Up-to-the-moment integration to the Microsoft Graph API
- Automated scripting of Microsoft PowerShell
- We link this to the Teams Connector (our purpose-built interoperation layer)
- This allows us to normalise communication with Cross Connect.
- And it enables us to feel confident navigating any future Microsoft changes that emerge.
Friction-free. Fuss-free. Feature-rich.
Teams Connect is the cloud-based solution that effortlessly integrates into your customer’s working practice.
Additional benefits include:
Simple set up
Connection via Microsoft Teams app
The full suite of features and calling capabilities are at your customer’s fingertips when adding Teams as a softphone to Cross Connect
Productivity is improved when customers use a single unified platform
An exceptional level of care and support
We built our business on the highest level of customer care and continue to put our partners first to allow them to thrive. Together, our unified communications, connectivity and infrastructure solutions empower Channel Partners to grow sustainable, profitable businesses.
Support Team
Our fully in-house team will support you on the phone and on the ground to help you maximise your service offering and bottom line. We're an extension of your team.
Our knowledgebase
The Cross Connect branded end-user knowledgebase will simplify training and support for your customers. And our Partner knowledgebase provides your internal support team with the ability to train staff, as well as offering guides to support them in configuration and troubleshooting.
Arrange your free demo and see the Cross Connect difference
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