We’re incredibly proud to announce that TSI has won Best CX Experience at the Comms Council UK Awards 2026.

This award is fantastic recognition of the dedication, expertise and care shown by the whole TSI team, and our continued focus on making it as easy as possible for our Partners to do business with us.

A key part of this recognition was the TSI Partner Portal, which we’ve continued to develop around the needs of our Partners. Bringing together the tools, information and resources they need in one place, the Portal provides access to our Training Academy, Knowledge Base, Support Desk, marketing resources, order processing, number porting tools, billing information and more.

But great customer experience goes beyond technology. For us, it means combining useful tools like the Partner Portal with knowledgeable, responsive support and people who understand our Partners and their businesses.

Winning Best CX Experience is particularly meaningful because it recognises the work that happens across the entire business every day – from technical support and service delivery through to account management, operations and the continued development of our Partner programme.

We were also extremely proud to be named a finalist in the Best Communications Provider – Mid Market category, providing further recognition of the strength of our services and the work of the TSI team.

A huge thank you to Comms Council UK and the judges for the recognition, and most importantly to our Partners for their continued support and trust in TSI.

We’re delighted to bring the award home – and we’ll continue listening, improving and investing in the tools and support that help our Partners succeed.