A complete Education IP Telephony Solution

Designed to cater for schools, academies, and colleges of all sizes

From £5.95 per extension per month

TSI are specialists in installing and supporting telecommunications within the Education sector.  We have extensive experience of working with schools and colleges to deliver structured cabling installations and moves & changes, internet connectivity services including broadband and full-fibre leased lines, WiFi, HikVision CCTV solutions, as well as migrating education facilities from legacy onsite PBX telephone systems to modern cloud voice services.

A phone system is a crucial part of the day-to-day running of an education establishment, and with a cloud-based unified communications solution in place, they can benefit from features and functionality that will enhance both teacher and student safety, allow more efficient communications to parents or students (both inbound and outbound), and allow effective collaboration between teaching staff.

  • Access from anywhere: with mobile and desktop applications included, teachers can now access the powerful features of CallSwitch, whether in the classroom, around campus, or while supervising school trips or sporting events
  • Emergency Paging: enhance both student and teacher safety by being able to alert teaching or senior leadership staff in case of a classroom emergency or school lockdown situation by paging all extensions.
  • Clearing covered: benefit from our proven, resilient communications services during the critical clearing period with exceptional quality of services, while our robust, high-bandwidth infrastructure comes with a 99.99% availability within our standard SLAs.  Business continuity and disaster recovery is built-in.
  • Audio Conferencing: Teaching staff can create unlimited private virtual conference rooms with pin protection and unique external dial-ins for parent-teacher interactions or staff calls
  • Collaboration Tools: Instant messaging and presence settings allow for collaboration between teaching staff, while our integration with Microsoft Teams offers remote learning capabilities
  • Unified Call Recording: In rare instances where conflicts between teachers and students or parents occurs, call recording via CallSwitch allows for easy resolution and for training purposes

Take Back Control

Our secure, web-based portal enables school administrators to perform a wide range of management duties from anywhere.

Add extensions for new teaching staff and build call groups to ensure calls from students or parents are never missed. Make configuration changes to call routing during term time or holiday periods. Control end-user features depending on roles and responsibilities. Maintain centralised contact directories for students and teachers.

All these benefits and more, centrally configured, deployed, and managed instantly from a simple, intuitive online portal.

Bespoke features for Education

CallSwitch enables teaching staff to connect and collaborate in the ways that work best for them, through voice, video, instant messaging, call recording, online meetings, screen sharing, and much more.

School staff can access the CallSwitch platform through our Communicator applications, available as a desktop client (Apple Mac and Microsoft Windows) and mobile app (iOS and Android).

We also supply and support a wide range of desk phones where required.

  • Delivering Cost Savings: Our subscription-based model means you pay for the number of users required, without Capex spend, with no additional line rental, and free calls between users on your network – even across multi-academy trusts – and free calls to landlines and mobiles.  Plus, your existing ISDN2e and/or ISDN30 lines can be cancelled.
  • Intelligent Functionality: IVRs and Auto-attendant can allow for seamless call routing, while call groups can be setup to ensure call ever goes missed. Schools can even customise on-hold messages to report closures or status updates.
  • Future-proof: moving voice to cloud VoIP services protects against the PSTN and ISDN switch-off by Openreach in 2025
  • Hardware options: Because CallSwitch is compatible with handsets from all leading hardware manufacturers, we can match devices to the requirements of the various teams within a school
  • Online management: Our secure, web-based portal enables you to perform administrative duties from anywhere. Add new users instantly or change call routing between term times or holidays and much more., without special training.
  • Comprehensive support: Benefit from our UK based team with your provisioning and number porting managed as part of our standard implementation process, so you can focus on running your school.

Have an enquiry?

Want to find out more about our industry-leading business communications solutions, discuss your requirements with us or get our advice?

Get in touch with our team today and they will help to find the right solution for you.

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