What is Cloud Backup

TSI’s Cloud Backup is a managed product that allows customers to automate the backup of the data stored on their servers onto a secure and highly resilient storage facility within the Amazon Web Services (AWS) cloud infrastructure in the UK.

The service consists of two elements: a user agent that is installed on the customer’s servers and a portal from which users can configure the service to suit their needs. The service performs automated differential backup and restore functions including block-level deduplication, compression, and encryption.

The application that has been integrated as the backup service is from CTERA Networks, using both the agent and associated portal functionality. The portal, like the data storage remains exclusively within the AWS UK environment.

Once successfully provisioned and made live, the backup application allows the customer to self-manage the files, folders and volumes targeted for backup into the cloud.

The first-time cloud backup runs, a full cloud backup for the selected folders is carried out. Depending on the size of the data set, this might take a long time. Subsequent backups are performed incrementally and normally take much less time than the initial backup. Only data that has changed is uploaded.

The application has been designed to use data compression and data deduplication techniques, to ensure the backup happens as quickly and efficiently as possible.

Key benefits of backing up to the Cloud

Businesses don’t have unlimited IT budgets. It’s important to use a solution that makes sense and won’t require a capital expenditure. For as little as a few hundred pounds per year, you can have all of your data backed up to the cloud.


Cloud Backup solutions make ongoing management and restoration easy. With just a few clicks of the mouse, backed up files can be easily found and restored.


Time is one of the most commonly stated reasons companies aren’t backing up their data. Cloud Backup doesn’t require an additional time commitment for you. Computer files are backed up to the cloud automatically on a daily (24 hour) basis, however you are also able to start a backup immediately which can be used to mitigate risk in the case of a major system change. Ad-hoc backups will remain available for 24 hours.


It’s important to keep a copy of files offsite. Even if business files are backed up on a file server, a hurricane, flood, fire or theft could destroy the computers and backups. Keeping backed up files in the cloud ensures data is safe no matter what is going on at your office.


The particular sets of files that are backed up when the Cloud Backup service runs is controlled by a combination of selection mechanisms which are controlled by the end customer. You can choose to backup entire drives, specific volumes or selected folders/files.

Additional filters can be applied based on criteria such as file type, location, modification date, and so on.

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