Communicate and work the way you want

Communicate and work the way you want, anywhere you want, with CallSwitch: Business – our easy-to-use cloud based telephone system and Unified Communications.

Developed and fully supported in the UK and powered by CallSwitch, from its powerful business phone service to meetings on the move, you can take advantage of the capabilities and features best suited to your business needs.

With low upfront CAPEX costs and a flexible licence model to suit your requirements, CallSwitch is feature rich, offers state of the art hardware and free calls to landlines (01, 02 and 03 numbers) and mobile phones.

CallSwitch puts the most advanced communications features in reach of any size business.

CallSwitch: Lite

CallSwitch: Lite – a slimmed-down version for smaller businesses

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CallSwitch: Contact Centre

A powerful, full featured contact centre telephony solution

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CallSwitch: Meetings

Easy to use video conferencing, instant messaging and voice platform

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Cloud TelephonyOverview of CallSwitch

By using the cloud to host your business phone system, you have access to all the regular calling features of a traditional onsite PBX phone system but with the added benefits and extra perks of next generation mobility, advanced security, business continuity and disaster recovery, unlimited and on-demand scalability and sophisticated integration features.

Cloud technology enables the storing and accessing of data over the internet rather than on an on-premise hard drive. With our cloud PBX solution, we host and completely manage the phone system for you and you choose the options that best fit your business needs.

Powered by CallSwitch you can be assured of reliability and security, with business continuity features built in as standard.

Make and receive calls from a Laptop/Desktop or Tablet softphone using mic/speakers or headphone, use the Android/iPhone Communicator app, use a VoIP telephone handset, or easily redirect call using from any of the above or a browser. The built-in flexibility allows you to work from anywhere and never miss a call.

Auto Attendant

Handle calls professionally and efficiently with easy to configure, multiple Auto-Attendants

Call Recording

Recording and archiving of all inbound or outbound calls, or upgrade to Atmos CallCabinet for compliance and powerful features

Call Queues & Call Groups

Never lose a customer when you have them on hold with powerful Call Queues, including announcements and comfort messages.

Call Groups directs calls super effectively so you never miss a call

HD Voice and Video

Enjoy the clarity of brilliant HD voice and video. You have the same superior quality, whether you are connecting one-on-one, or with a large group.

One Number

With one-number capabilities, your calls can follow you anywhere, from your desk phone to mobile phone, laptop, tablet or even your home landline.  With simple to use apps for your different devices you are in control of when and where you can be contacted.

Conferencing

Set up unlimited private virtual conference room with external dial ins

Cloud PBX

At its core, CallSwitch is a cloud telephone system that provides all the services you need to operate day to day:

  • Extensions
  • Auto-Attendants
  • Hunt Groups
  • Call Queues
  • Voicemail
  • Receptionist features
  • Call Recording
  • Mobile app and Softphone with One Number
  • CRM integration
  • Business Continuity as standard
  • … and many other features delivered from the CallSwitch platform.

You also get predictable OPEX costs and scalable licence capabilities that allow your phone system to grow with your business.

CRM Integration

Our platform integrates seamlessly with a host of CRM platforms out of the box providing screen popping of the chosen CRM platform and integrates it with certain desktop features such as desktop contacts searching. We integrate with:

– SalesForce
– Bullhorn
– Zoho CRM
– Zendesk
– MS Dynamics

Please contact TSI to discuss integration with other CRM’s

You can enjoy the CallSwitch applications using a range of devices:

– Communicator – Desktop: This full-featured, end-user client allows you to access business communications and collaboration services from your PC or Mac.  It includes soft phone, instant messaging, presence and management.
– Communicator – Mobile: The CallSwitch Mobile app has been specifically designed to enhance your day-to-day communications experience. It allows users to utilise their smartphones as an extension, including video calling, call recorder, detailed call history and call
forwarding & waiting. It is available on all iOS and Android smart phone devices.
– Desk Phones: Discover our full range of handsets to meet your businesses requirements.

Have an enquiry?

Want to find out more about our industry-leading business communications solutions, discuss your requirements with us or get our advice?

Get in touch with our team today and they will help to find the right solution for you.

Get in Touch Today