CallSwitch: Business

Handle calls professionally and efficiently with multiple Auto-Attendants

Atmos recording and archiving of all inbound or outbound calls

Never lose a customer when you have them on hold with powerful Call Queues, including announcements and comfort messages.

Call Groups directs calls super effectively so you never miss a call

Enjoy the clarity of brilliant HD voice and video. You have the same superior quality, whether you are connecting one-on-one, or with a large group.

With one-number capabilities, your calls can follow you anywhere, from your desk phone to mobile phone, laptop, tablet or even your home landline.  With simple to use apps for your different devices you are in control of when and where you can be contacted.

Set up unlimited private virtual conference room with external dial ins

At its core, CallSwitch is a cloud telephone system that provides all the services you need to operate day to day:

• Extensions

Auto-Attendants
– Hunt Groups
– Call Queues
– Voicemail
– Receptionist features
– Call Recording
– Mobile app and Softphone with One Number
– CRM integration
– Business Continuity as standard

… and many other features delivered from the CallSwitch platform.

You also get predictable OPEX costs and scalable licence capabilities that allow your phone system to grow with your business.

Our platform integrates seamlessly with a host of CRM platforms out of the box providing screen popping of the chosen CRM platform and integrates it with certain desktop features such as desktop contacts searching. We integrate with:

– SalesForce
– Bullhorn
– Zoho CRM
– Zendesk
– MS Dynamics

Please contact TSI to discuss integration with other CRM’s