Fraud Management

One of the biggest challenges facing many companies when it comes to their communication networks is how they can tackle the ever-present risk of fraud.

Telecoms fraud might not necessarily be top of many people’s list of priorities when they are drawing up risk management plans and putting in place strategies to protect their company, but it is an area that can have huge consequences if businesses do not give it the attention it deserves.  

The costs of telecoms fraud can quickly rack up, which means that your telecoms provider cannot afford to be slow or reactive when it comes to combatting the issue. A strong approach will demand consistent monitoring and management at all times, especially at times such as weekends, as even a couple of days of undetected fraudulent activity can have a huge financial impact.

The UK is the third most targeted country in the world for toll fraud with businesses suffering the loss of 1.2 billion every year. Toll fraud is ultimately your responsibility and is a concern for any business.

If you’re unfortunate enough to be targeted by hackers, there is the potential to be subject to toll fraud, where a significant number of phone calls (often to international or premium rate numbers) leave you, the bill payer, with a substantial phone bill.

TSI's Anywhere service enables you to set daily or weekly spend limits for free, which can easily be changed depending on your business operations. You can then receive notifications when spend reaches a certain percentage of your threshold. Should you then need to you can simply raise the limit or advise us that you believe your telecoms may have been breached.

As a protection to you, if no action is taken by the time the limit has been reached, all calls are barred reducing your risk of any fraudulent activity.

Topics: Blog

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