You will enjoy significant improvements in operational efficiency as well as benefit from noticeably reduced costs with Anywhere Contact Centre, a unified omni-channel solution centrally managed and administered from the cloud.
It is designed and built as a cloud solution to bring strong security and unlimited flexibility and scalability to contact centres while lowering the cost of ownership – unlike expensive, complex and inflexible on-premise systems.
The benefits of Anywhere Contact Centre include:
- Helps sales and service contact centres of any size.
- Optimises business performance beyond cost reduction and efficiency.
- Enables graceful migration to the cloud.
- Engages expert consultation to improve first contact resolution.
- Provides intelligent analytics-based routing.